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PECB Certified ISO/IEC 27001 Lead Auditor exam Sample Questions (Q147-Q152):
NEW QUESTION # 147
Auditors need to communicate effectively with auditees. Therefore, their personal behaviour is a key characteristic needed to ensure a successful audit. Below there are the characteristics and a brief related description. Match the characteristics to the descriptions.
Answer:
Explanation:
Explanation:
The possible matches of the characteristics to the descriptions are:
* Tenacious: Persistent and focused on objectives
* Ethical: Fair, truthful, sincere, honest, discreet
* Diplomatic: Tactful in dealing with individuals
* Observant: Actively observing surroundings/activities
* Perceptive: Aware of and able to understand situations
* Open to improvement: Willing to learn from situations
Actively observing surroundings/activities = Observant
Fair, truthful, sincere, honest, discreet = Ethical
Persistent and focused on objectives = Tenacious
Willing to learn from situations = Open to improvement
Tactful in dealing with individuals = Diplomatic
Aware of and able to understand situations = Perceptive
These are the auditor's characteristics and their descriptions as defined by ISO 19011:2022, Clause
7.2.21. The auditor's personal behaviour is essential for building trust and confidence with the auditee and for ensuring the credibility and effectiveness of the audit12. References: 1: ISO 19011:2022, Guidelines for auditing management systems, Clause 7.2.2 2: PECB Certified ISO/IEC 27001 Lead Auditor Exam Preparation Guide, Domain 3: Fundamental audit concepts and principles
NEW QUESTION # 148
Which two of the following are examples of audit methods that 'do' involve human interaction?
Answer: D,E
Explanation:
Audit methods are techniques used by auditors to obtain audit evidence. Audit methods can be classified into two categories: those that involve human interaction and those that do not2. Audit methods that involve human interaction require direct communication between the auditor and the auditee or other relevant parties, such as interviews, questionnaires, surveys, meetings, etc. Audit methods that do not involve human interaction rely on observation, inspection, measurement, testing, sampling, analysis, etc., without requiring any verbal or written exchange2. Therefore, performing an independent review of procedures in preparation for an audit and reviewing the auditee's response to an audit finding are examples of audit methods that involve human interaction, as they require reading and evaluating documents provided by the auditee or other sources. On the other hand, analysing data by remotely accessing the auditee's server and observing work performed by remote surveillance are examples of audit methods that do not involve human interaction, as they do not require any direct communication with the auditee or other parties. References: ISO/IEC 27001:
2022 Lead Auditor (Information Security Management Systems) | CQI | IRCA
NEW QUESTION # 149
Please match the roles to the following descriptions:
To complete the table click on the blank section you want to complete so that it is highlighted in red, and then click on the applicable test from the options below. Alternatively, you may drag and drop each option to the appropriate blank section.
Answer:
Explanation:
Explanation
The auditee is the organization or part of it that is subject to the audit. The auditee could be internal or external to the audit client . The auditee should cooperate with the audit team and provide them with access to relevant information, documents, records, personnel, and facilities .
The audit client is the organization or person that requests an audit. The audit client could be internal or external to the auditee . The audit client should define the audit objectives, scope, criteria, and programme, and appoint the audit team leader .
The technical expert is a person who provides specific knowledge or expertise relating to the organization, activity, process, product, service, or discipline to be audited. The technical expert could be internal or external to the audit team . The technical expert should support the audit team in collecting and evaluating audit evidence, but should not act as an auditor .
The observer is a person who accompanies the audit team but does not act as an auditor. The observer could be internal or external to the audit team . The observer should observe the audit activities without interfering or influencing them, unless agreed otherwise by the audit team leader and the auditee .
References :=
[ISO 19011:2022 Guidelines for auditing management systems]
[ISO/IEC 17021-1:2022 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 1: Requirements]
NEW QUESTION # 150
Scenario 1: Fintive is a distinguished security provider for online payments and protection solutions. Founded in 1999 by Thomas Fin in San Jose, California, Fintive offers services to companies that operate online and want to improve their information security, prevent fraud, and protect user information such as PII. Fintive centers its decision-making and operating process based on previous cases. They gather customer data, classify them depending on the case, and analyze them. The company needed a large number of employees to be able to conduct such complex analyses. After some years, however, the technology that assists in conducting such analyses advanced as well. Now, Fintive is planning on using a modern tool, a chatbot, to achieve pattern analyses toward preventing fraud in real-time. This tool would also be used to assist in improving customer service.
This initial idea was communicated to the software development team, who supported it and were assigned to work on this project. They began integrating the chatbot on their existing system. In addition, the team set an objective regarding the chatbot which was to answer 85% of all chat queries.
After the successful integration of the chatbot, the company immediately released it to their customers for use.
The chatbot, however, appeared to have some issues.
Due to insufficient testing and lack of samples provided to the chatbot during the training phase, in which it was supposed "to learn" the queries pattern, the chatbot failed to address user queries and provide the right answers. Furthermore, the chatbot sent random files to users when it received invalid inputs such as odd patterns of dots and special characters. Therefore, the chatbot was unable to properly answer customer queries and the traditional customer support was overwhelmed with chat queries and thus was unable to help customers with their requests.
Consequently, Fintive established a software development policy. This policy specified that whether the software is developed in-house or outsourced, it will undergo a black box testing prior to its implementation on operational systems.
Based on this scenario, answer the following question:
The chatbot was supposed "to learn" the queries pattern to address user queries and provide the right answers.
What type of technology enables
this?
Answer: B
Explanation:
Machine learning is a subset of artificial intelligence that involves the use of algorithms and statistical models to enable systems to improve their performance on a specific task over time with experience or data, without being explicitly programmed. In the context of the scenario, machine learning would be the technology that allows the chatbot to learn from patterns in queries to provide the right answers.
NEW QUESTION # 151
Review the following statements and determine which two are false:
Answer: A,D
Explanation:
The number of days assigned to a third-party audit is not determined by the auditee's availability, but by the audit program, which considers the audit scope, objectives, criteria, risks, and resources12. The auditee's availability is only one factor that affects the audit planning and scheduling, but not the audit duration3. Auditors approved for conducting onsite audits do require additional training for virtual audits, as there are significant differences in the skillset required. Virtual audits pose different challenges and opportunities than onsite audits, such as communication, technology, security, and evidence collection4 . Auditors need to be familiar with the tools and techniques for conducting remote audits, as well as the ethical and professional behavior expected in a virtual environment . Reference:
PECB Candidate Handbook - ISO 27001 Lead Auditor, page 18
ISO 19011:2018, Guidelines for auditing management systems, clause 5.3.2 ISO 19011:2018, Guidelines for auditing management systems, clause 6.3.1 Deloitte - Conducting a Virtual Internal Audit, page 1
[A Guide to Conducting Effective and Efficient Remote Audits], page 1
[ISO 19011:2018, Guidelines for auditing management systems], clause 7.2.3
[Remote Auditing Best Practices & Checklist for Regulatory Compliance], page 1
NEW QUESTION # 152
......
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